Customers are required to select a preferred date and time slot, provide their details, and describe the job requirements in the booking form.
A minimum charge of £117.00 + VAT is payable at the time of booking to confirm the appointment.
Scope of Works
The minimum charge covers jobs that can reasonably be completed within one hour, including minor adjustments or repairs.
Following a confirmed booking email, Electrics Fixed will review the job details provided to ensure it meets the small job criteria. If the job does not qualify as a small job, the customer will be informed, and alternative arrangements will be discussed.
The electrician reserves the right to assess the job upon arrival and determine whether it meets the criteria of a "small job."
Additional Costs
If the job exceeds the one-hour time frame or requires additional work, the customer will be informed before proceeding.
Any materials or parts used during the job will be charged in addition to the minimum fee.
In the event of unforeseen circumstances that impact the complexity or duration of the job, these will be discussed with the customer, and additional charges may apply.
Unforeseen Circumstances
While every effort is made to complete the job within the allocated time, unforeseen issues may arise that extend the duration or scope of the work.
The electrician's interpretation of a "small job" is final, and any additional work will only proceed with the customer's approval.
Cancellations and Rescheduling
Cancellations or rescheduling must be made at least 24 hours before the appointment time.
Refunds for cancellations will exclude any administrative fees incurred.
For cancellations made with less than 24 hours' notice, the minimum charge is non-refundable.
Access Requirements
Customers must ensure that the electrician has clear and safe access to the work area.
If access is restricted or delays are caused, additional charges may apply.
Payment
The minimum charge must be paid in full at the time of booking.
Any additional costs incurred during the job must be settled on the day of completion unless agreed otherwise.
Limitations of Liability
Electrics Fixed will not be held responsible for any pre-existing issues or conditions that impact the completion of the job.
Liability for any damages or delays caused by external factors (e.g., access restrictions, customer-supplied materials) will not be accepted.
Guarantee
All work carried out will be guaranteed for 12 months against workmanship defects.
Any issues arising from the supplied materials are the responsibility of the material's manufacturer.
General
These terms and conditions are subject to change without prior notice.
By submitting the booking form and making payment, the customer agrees to these terms and conditions.